CrossFit Factorial Privacy Policy

At CrossFit Factorial, your privacy matters. We are committed to protecting the personal information you share with us through membership, coaching, events, and digital platforms. This Policy explains how we collect, use, disclose, and safeguard your information.

1. Purpose of Collecting Personal Information

Before or at the time we collect any personal information, we will clearly identify the purpose for which it is being collected. Common purposes include:

  • Managing your membership and class reservations

  • Providing coaching, nutrition services, and gym communications

  • Processing payments

  • Ensuring the safety and security of our members

  • Improving our programs, services, and community experience

2. Use of Personal Information

We will collect and use personal information solely for the purposes outlined above or for other compatible purposes. Additional use will only occur with your consent or when required by law.

3. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to meet legal and operational requirements.

4. Collection Practices

We collect personal information by lawful and fair means, and when appropriate, with your knowledge or consent. This may occur through:

  • Membership registration

  • Digital platforms such as PushPress, SugarWOD, or email subscription forms

  • Event sign-ups, waivers, and in-gym check-ins

5. Accuracy of Information

We take reasonable steps to ensure that personal information is relevant, accurate, complete, and up-to-date based on the purposes for which it is used.

6. Protecting Your Information

We protect your personal information using reasonable security safeguards to prevent:

  • Loss or theft

  • Unauthorized access

  • Disclosure, copying, use, or modification

These safeguards apply to both digital and physical information stored by CrossFit Factorial.

7. Transparency & Access

We make information about our privacy practices readily available. Members may contact us at any time with questions about how their personal data is managed.

8. Mobile Information & Third Parties

End-user mobile information (including phone numbers used for SMS communication) will not be shared with third parties or affiliates. We never sell, trade, or rent member information.

9. Our Commitment

CrossFit Factorial is dedicated to running our business in alignment with these principles to maintain confidentiality and uphold the trust of every member of our community.